Subscription orders can be cancelled at anytime. Standard delivery will be charged on each subscription order. Find out more about subscriptions.
They’re easy and fuss free
Your products are automatically sent to you
You save up to 10% when you sign up for a subscription
You can cancel at any time
Support Details
Find some answers to the most frequently asked questions about your Ultra™ Baby Bottle nipples
It’s pretty easy, however it’s essential to making sure that your Ultra bottle works without leaking. If the nipple/screw ring are not assembled properly, you may experience leakage. The key to assembling the Ultra bottle is to ensure the indicator under the white screw ring is aligned with the indicator on the silicone nipple. (See image below.)
The indicator on the nipple is located right near the valve (the tiny circle on the top of the teat.) Start by holding the screw ring upside down with the indicator at the top. Using both thumbs, align the indictor on the nipple with the indictor on the screw ring. Once you have aligned these two indicators, insert this part of the nipple firmly in the ring and pull the remaining part of the nipple through until it ‘clicks’ into place. Ensure you have a tight seal around the circumference of the nipple where it meets the screw ring. Then, screw this on to the bottle. Job done.
The simple answer is no, and we’re really sorry about that. Most of our products are made with interchangeable parts to make life as simple as possible. But our new Ultra bottle is so unique that the nipples just can’t be swapped with other bottles. You can get a range of Ultra nipples though, to suit the needs of your growing baby - slow flow from birth, medium flow from around 3 months, fast flow when they’re ready to really guzzle.
Of course! Pop them on the top shelf though. As with all white and clear plastic things they can get a bit stained and yucky-looking in the dishwasher (blame that bolognese sauce or carrot soup you had last night). If they do get discoloured there’s nothing to worry about - they’re perfectly safe, they just don’t look as inviting!
The best place for the valve is at the top, near your baby's nose.
This probably means air is not flowing smoothly through your bottle. But don’t worry, it’s easy to fix. You just need to re-open the slit at the tip of the valve by gently manipulating it between your finger and thumb. You should see it open easily, and air can then flow again, preventing the nipple from collapsing. To be clear, this shouldn’t happen often. It is due to the specially designed silicone we use - it is so soft and sheer that it can sometimes stick the slit together if the teat isn’t used for a little while. Nothing to worry about:)
It’s worth a quick thought that if your little one is sucking really hard on the nipple, they may want more milk than they’re able to get. If that’s the case, you could try a variflow teat or jump up to the next flow rate.
There’s no single answer to this as every baby is totally different. We do a medium flow teat which most babies are ready for at around 3 months, and a fast flow nipple which is usually best from around 6 months. Another option is to consider our variflow nipple which have an X cut at the end so your baby can dictate flow rate. Most babies will let you know in their own way when they’re ready to feed more quickly.
Our bottles will last as long as your baby needs them but nipples take a little more hammering and should be changed regularly. We suggest to switch your teats for new ones every 2-months.